STEMCO will customize a solution based on your individual needs and capabilities. We have a staff dedicated to ensuring that you receive the maximum benefit from electronic order processing.
With STEMCO's 24 hour shipping policy to aftermarket customers and a 98% on-time delivery performance, you can be assured your order will be manufactured, shipped and received quickly and reliably.
Any questions or concerns regarding the following services can be directed to any of our Customer Service representatives at 1.800.527.8492 or
info@stemco.com.
STEMCO Web Order Entry is a secured web application for existing U.S. aftermarket customers. Each customer must register once to receive a user ID and password before entering orders. If you are not a U.S. aftermarket customer and are interested in becoming one, please contact our Customer Service Department at 1-800-527-8492.
EDI ServicesMailboxes are used to facilitate the sending, storing and receiving of standard transactions including purchase orders, advanced shipping notices, receiving advices and remittance advices. Orders are downloaded twice daily, checked for errors and processed for manufacturing and shipping.
Customer Service
Orders can always be placed over the phone by calling STEMCO's toll-free number: 1.800.527.8492, which allows you to speak directly to a Customer Service representative.
Transnet®The easiest way to send and receive electronic orders at the cost of no more than a phone call. Orders are downloaded twice daily, checked for errors and processed for manufacturing and shipping.Email with File AttachmentsCustomized solutions can be developed using standard business email and file formats to transact and transfer data.
HDeXchange
HDeXchange (HDX) is a non-profit organization which develops and promotes standards, products and business practices necessary to achieve the implementation of electronic commerce. For more information, visit
www.hdexchange.com. HDX Services, Inc., a subsidiary of HDX, offers the industry a variety of electronic solutions at an affordable price. Products include file transmission and networking, document mapping and translation, data warehousing and vendor managed inventory.
HDX Services launched its Price File Library product on March 1, 2006. In total, 28 distributors and 13 manufacturers signed up as initial commitments to the project, with many more companies expected after the launch. For more information, please contact HDX Services at 616.682.9900 or
hdx@att.net. Additionally, details on the PFL, as well as the PCFS standards, are available on the HDX website.
Locate your regional sales representative.